Load Control Agent

Cape Town, South Africa

We are looking for a Load Control Agent at our headquarter in Cape Town. The role is best suited for a motivated and willing to learn individual with a passion for the aviation industry.

Job Background

Every Airline is by statutory and regulatory requirements responsible for the safe loading of their aircrafts and the preparation of appropriate loading documentation. In particular, the airline must ensure that the centre of gravity and certain operating weights of an aircraft always remain within certified limits, as they directly affect the stability and maneuverability of the aircraft. The Load Control Agent ensures that all these obligations are fulfilled.

Main Responsibilities

  • Prepare loading instructions and other documentation in line with all customer requirements
  • Ensure the safe distribution of passengers and load
  • Monitor the correct loading and adherence to all safety limits
  • Coordinate and communicate with various internal and external parties (shift managers, ramp agents, flight managers, pilots)
  • Report all irregularities that occur during the flight handling process


  • Secondary school qualifications
  • Fluent knowledge of English
  • Sense of responsibility
  • Good and clear communication skills
  • Positive and proactive approach to problem solving
  • Ability to prioritize tasks under time restrictions
  • Detail oriented
  • Keyboard proficiency / computer literacy
  • Ability to deal with many unforeseen interruptions from stakeholders and colleagues
  • Ability to work in a diverse team
  • Flexibility to work shifts


Flight Benefits, Medical Aid, Provident Fund, Shift allowances, Parking Allowance